Terms and Conditions

Terms and Conditions

The terms and conditions are subject to change leading up to the event.

All attendees agree to all of the following policies as condition of entry.

Table of Contents

• Code of conduct
• COVID-19 policy
• Terms and conditions of ticket sales
  • Refunds
• Privacy policy
  • What is Personal Information and why do we collect it?
  • Third Parties
  • Disclosure of Personal Information
  • Security of Personal Information
  • Access to your Personal Information
  • Maintaining the Quality of your Personal Information
• Policy Updates
• Policy Enquiries

Code of conduct

The TAZPIN event exists to provide to the community and help others share in the joy we all find in this hobby and sport. We want everyone to have fun, in a safe and welcoming environment at all of our events. Everyone attending, including special guests and volunteers, is required to agree with the following code of conduct.

The pinball machines in use have been provided by private collectors from all over the state and must always be treated with respect and care.

All players are expected to conduct themselves in a courteous manner and to contribute to a safe and welcoming play environment.

TAZPIN officials noticing visitors with excessively aggressive playing or abusive handling of a machine will be asked to leave the event with no refund. (Abusive handling such as punching, kicking, lifting, tipping, or rocking a machine, or hitting the glass in any way).

Do not place food or beverages on the playfield glass.

Parents must supervise their kids at all times. Encourage the excitement you see in younger generations; they are the next game coders, designers, artists, and entrepreneurs.

Please report any problems you find by advising a TAZPIN team member.

If you start a game, please finish your game. After finishing each game, look around to see if others are waiting to play it. If so, please allow the next person(s) to play. If you want to play more, please go to the back of the line and wait your turn again or play another machine for a little while. Playing a multi-player game is a good way to socialize with others!

TAZPIN is a family friendly event and excessive use of foul language or aggressive behaviour will not be tolerated in any way.

COVID-19 policy

TazPin is committed to taking all reasonable steps to provide the safest possible environment. All attendees, vendors, organisers, supplies, and others present are required to be aware of and comply with the COVID-19 safety guidelines and protocols in place at that time by the Tasmanian Department of Health. TazPin reserves the right to deny access to the event to anyone in violation of these requirements.

In light of ongoing COVID-19 concerns, we encourage the wearing of masks while at the event; especially for those that may be “high risk”. We remind all attendees to take steps to social distance where possible and to undertake sound hygiene practices throughout the sessions. Ensuring you are fully vaccinated is another way to minimise the risks associated with COVID-19.

The event venue, Australian Italian Club Of Launceston, may also have their own requirements that all attendees will be required to adhere to if applicable.

Importantly, if you are not feeling well and are displaying COVID-19 symptoms, please do not attend the event. We suggest you test accordingly for COVID-19 and notify the organising team immediately to advise you will not be in attendance. As outlined in the Terms and Conditions of ticket sales, a refund will be offered in this instance.

Terms and conditions of ticket sales

TazPin uses trybooking as their ticketing platform. All tickets purchased online through the platform are subject to their Customer Terms and Conditions.

In addition to the booking platforms terms and conditions, and for the avoidance of doubt, we provide the following terms.

Refunds

All profits from TazPin go to the 4K Children’s Ward LGH Auxiliary charity. In all cases where a purchaser may be eligible for a refund, you may also choose to decline the refund by form as donation to the charity.

• Service fees, and payment processing fees, are not subject to refund.
• If TazPin is cancelled you will be offered a refund.
• If TazPin is postponed or rescheduled, you will be offered the opportunity to transfer your ticket to a new session, or you may request a refund.
• No refunds will be offered for a change of mind purchase.
• If you are unable to attend TazPin due to contracting an infectious disease, you are eligible to request a refund.
• TazPin reserves the right to cancel any ticket and refund the amount paid where there has been an error in ticket pricing (whether due to human error or a transactional malfunction of the Website).
• If an attendee is deemed in violation of the code of conduct, or in breach of these terms and conditions, TazPin reserves the right to void the attendees tickets without refund.
• An attendee may be denied access for any reason at the sole discretion of the organisers. If the attendee is not in violation of any policies they will be issued a refund.

Please contact us to request a refund.

Privacy policy

TazPin is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including as volunteered on our contact form, and during ticket registration.

We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

TazPin will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

These policies may change from time to time and is available on our website.

Policy Enquiries

If you have any queries, complaints, or feedback about our policies please contact us.